Frequently Asked Questions

FAQ

about

Who we are & What we do 

Suggested text: Our website address is: https://sourceprinter.com.

 

  1. What about your MOQ?

No MOQ requested, we support sample order.       We can ship even 1 pc to our customer.       Please contact us for sample order details.

 

 

  1. What about delivery time?

For sample we can delivery in 3 days, for bulk order usually 7-15days, depends on the quantity.       Please check with us about ready material to make sure we can shorten the delivery time.

 

  1. How about Payment term?

We accept PayPal, Western Union , money gram etc for sample charge, and T/T payment for bulk order.

 

  1. Can you customize, modify and develop products according to our requirements?

Yes, we provide OEM and ODM service. Because we have our R&D department. Our professional technicians can help with your requirement in 24-48 hours.

 

  1. How can your printer works with our system?

All printers will come with a CD driver to install or you can download our APP, then you can go print.

 

  1. How about the warranty of your products?

One years from the date of manufacturing under the normal use circumstance.

 

  1. How will you control the printer’s quality?

We fully tested every components and procedures, we have QC persons in every production procedures.

 

  1. Can I come visit your office and factory?

A: 1) Welcome to visit our office and factory directly before establishing long-term business relationship.  2) We’d like to help you book the hotel and pick you up from the airport, or railway station.  Please inform us if you have any schedule in China.

 

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